FAQ


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EMPLOYER GUIDELINE
ON NEW MAIDS

1. To send new maids for medical check-ups under Fomema.
2. To allow the maid to assist in housework only.
3. To provide a room, food and adequate rest time.
4. To ensure maids do not marry locals.
5. To pay salary by first week of each month and to keep
record of payments.
6. To report to the Immigration Department if the
maid is found dead or missing.


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MAIDS

1. To live and work as stated in the contract.
2. Not allowed to run any business.
3. To follow instructions from the employer as stated in
the contract.
4. To take care of children or parents in the care of
the employer.
5. Not to get pregnant or give birth in Malaysia.


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MAID AGENCIES



1. Upon request to bring in a maid, approval must be attained
from government departments.
2. To prepare a profile of the maid and ensure she fulfills the employer’s needs.

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IMMIGRATION
DEPARTMENT


1. To confirm if the working pass is original and to approve
temporary working permit.
2. To issue a memo as and when the maid returns to her
country of origin.
3. To investigate reports of lost passport or runaway maid.

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LABOUR
DEPARTMENT




1. To enforce the terms and conditions in the foreign maid contract.
2. To monitor maid agencies.


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POLICE




1. To look into physical and sexual abuse reports and missing maid.

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WHAT YOU
SHOULD KNOW


In many countries, maid is not a luxury but a necessity. However, appointing a maid to ease your housework burden can become troublesome if the maid runs away. Statistics have shown that
about 800 maids from a neighboring country absconded to
Malaysia every month.

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SPEED VERSUS
QUALITY
1. These so-called “maids” are on loan from someone to
temporary appease the employer or to cut short the waiting
time, which is ILLEGAL or
2. These “maids” are already in Malaysia and came into
the country via Social Visit Pass. They are termed as tourists,
and are not permitted to work or
3. Maids who have overstayed and are now trying to renew
their visas, which may be rejected by Immigration Department
or their country of origin’s embassies if they did not enter
the country legally.